Contact information

Contact Us

If you have any questions regarding our skincare device wavelengths, microcurrent conductivity, battery charging, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Derma Pulse
Website: dermapulse.shop
Email: support@dermapulse.shop
Phone: +61 429 864 672
Business Address: 33 Mippi Road, Halls Head, WA 6210, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AWST)

Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned aesthetic devices, LED masks, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.